Talk to Vizwriting: one WhatsApp chat, staffed around the clock

Trials, orders, renewals, setup questions and reseller panels all go to a single WhatsApp number, open 24/7, where a reply usually comes within 15 minutes.

Vizwriting on WhatsApp: the only contact line

WhatsApp, every hour of every day+212 606 968 901

There is no email address, no switchboard and no account page. Every request is handled in that one conversation, which also keeps a written record of your logins and payments for later.

Replies: usually within 15 minutes, at any hour and on every day of the week. A question about a frozen program guide sent at 3 a.m. is answered at 3 a.m.

Only official channel: Vizwriting takes orders through this website and the number above, nowhere else; similarly named sites are not connected with us.

Writing it out instead

Easier for a long setup question typed on a keyboard: write it here, check it, then send it on from WhatsApp.

What to send, request by request

A first message carrying the right details is often settled in a single reply. Questions about where the factual channels or the documentary categories sit in your player are as welcome as orders.

Request	Open with	Then add
Free trial	“Trial”	The TV, stick or box you will watch on, and any player app already installed. Details are on the free trial page.
New order	Term and connections, written like “6 months, 1 connection”	Nothing else is needed. Compare Vizwriting plans and prices first if you are undecided.
Renewal	Your username	Say which term comes next. A plan does not roll over by itself, so nothing changes until you ask.
Setup help	The device model	The player app and a phone photo of the error. The setup guide for each device may already hold the fix.
Finding a channel	The channel name or the topic	For example a news desk from one country, or the nature category. Check the full channel list too.
Refund	Your username	Roughly when you paid. Money back is available for 7 days after a purchase; the refund policy sets out the rest.
Reseller panel	“Reseller”	An estimate of the lines you plan to open. How reseller credits work is explained separately.

Vizwriting contact questions

What is the Vizwriting WhatsApp number?

Message +212 606 968 901, the number printed throughout this website. That single chat handles orders, trial and paid logins, renewals, payment details and setup help. A message offering a login under the name from any other number has not come from us, and nothing should be paid to it.

Does Vizwriting have an email address?

No. WhatsApp is the only way in: no inbox, no portal and no login page for customers. Even the form on this page ends in WhatsApp: it passes your typed note to the app, where you send it and read the reply.

How fast are replies at night?

Usually within 15 minutes, at any hour, because the chat is staffed 24/7. A first message that already names the device and the plan you want tends to be settled in one exchange. After a payment is confirmed, the login itself normally follows in under 15 minutes.

Can I ask whether a particular news channel is included?

Yes. Name the channel or the country, and the chat will confirm whether it is in the line-up; a free trial then lets you see it on your own screen. We answer questions about the line-up only, never about what a channel reports or which one to trust.