Words with a fixed meaning in this agreement
Vizwriting, “we” and “us” refer to the business that runs this website and sells the IPTV service described on it. “You” refers to anyone who asks for a trial, pays for a plan or watches with login details we issued.
Term is the length of time you bought: 1, 3, 6 or 12 months, counted from activation.
Activation is the moment your login starts to work. Once a payment is confirmed it normally happens in under 15 minutes.
Login details are a username, a password and a server URL (players often label this format Xtream Codes), together with an M3U playlist link. They are everything you receive: there is no app of ours to install, and this website has no customer account or portal.
Connection is one stream playing at a given moment. Plans are sold with 1, 2, 3 or 5 of them. The login may be typed into more devices than that number, but no more than that number may play together.
The chat is the WhatsApp conversation with our number, +212 606 968 901, in which orders, payment details, logins and support are all handled.
How the agreement is formed
Asking for a trial, paying for a term or starting playback with details we sent each counts as accepting this agreement in full. The wording is identical for every subscriber and every plan length. A promise made in the chat that goes beyond these terms binds us only when we confirm it there in writing.
Our obligations
After payment we activate the login, keep it working until the last day of the term and answer support questions in the chat around the clock. The service carries 25,000+ live channels from 60+ countries, the factual, documentary and news networks among them, plus 120,000+ movies and series on demand, a program guide, and catch-up on the channels that offer it.
Our target is 99.9% uptime, spread over several servers. When an outage caused at our end lasts for an extended period, the end date of your term moves back by extra days to make up for it.
Help with installation costs nothing. The Vizwriting setup guides walk through the usual players, boxes, sticks and televisions, and the same help is available in the chat.
Your obligations
You provide the internet connection, the device and the player app, and you keep the login details private. One plan serves one household. You stay within the connections you paid for; the system counts open streams and turns away any beyond that number.
You may not post the details anywhere public, pass or sell access to people outside your household, or record and retransmit what you watch. Selling access is allowed only inside the Vizwriting reseller program, which has conditions of its own.
You are also the one who checks that your use complies with the law where you live and watch; we make no statement that it does.
The trial
A trial lasts 24 hours from the moment its login is issued, needs no card and switches off by itself. Its purpose is a fair look at the picture, the channels you follow and your player on your own equipment before any money changes hands. Apart from the price, this agreement covers it exactly as it covers a paid term. Ask for one through the Vizwriting free trial page or directly in the chat.
Price, payment and the last day of a term
Each combination of term and connections has a fixed price in USD, listed under Vizwriting prices. The amount confirmed in the chat is the whole cost of the term. Payment details are sent there, and no card or account is kept on file afterwards.
Plans never renew automatically. On the end date the login stops and no further charge follows. Watching again means buying another term in the chat; until you choose to, nothing is owed.
Programs we carry but do not make
Every channel, program, movie and series on the service belongs to someone else: broadcasters, news organizations, production companies. We do not produce, edit or choose what any of them airs, and carrying a channel signals no agreement with anything said on it. Sources are added and withdrawn over time, so no particular channel, program or title is promised for the whole of a term. The Vizwriting disclaimer goes into this further.
Suspension and closure
We may suspend or close a login, with no refund, if its details are shared publicly, if access is resold outside the reseller program, or if streams are captured and passed on. If you believe a login was closed in error, say so in the chat and the decision will be looked at again.
Money back
A first purchase that cannot be made to work is covered by a 7-day money-back guarantee. Which faults qualify and how to claim on WhatsApp are set out in the Vizwriting refund policy.
Limits of liability
The service is supplied as is and as available. Faults in your connection, your hardware, third-party apps or the networks between us are outside our responsibility. Where the law allows a cap, the most we can be required to pay you on any claim is the price of the term during which the problem arose. This section does not take away any consumer right that the law of your country makes impossible to waive.
Revisions to these terms
This agreement may be revised. The date at the top of the page shows which version is current, and a term you have already paid for keeps its price and length whatever changes. Using the service after a revision means the revised version applies to you.
If a clause on this page needs explaining, ask Vizwriting directly on WhatsApp at +212 606 968 901 at any hour, or write it in the form on the Vizwriting contact page.