Who this procedure serves
It serves owners of copyright in channels, programs, films and other material, and the agents who represent them. We do not own or produce any channel or title carried on the service and claim no rights in any of them. Notices under the Digital Millennium Copyright Act, 17 U.S.C. § 512, are handled through this procedure, and so are comparable notices under the laws of other countries.
The route for a notice
No email address is published for this service, so notices travel by WhatsApp: send yours to +212 606 968 901. If you would rather start from a form, the Vizwriting contact form opens the same conversation. Label the message “DMCA notice” at the top; that label is what routes it to the person responsible for copyright. A typed notice is fine, and a PDF or a photo of a signed letter can be attached.
What the notice must contain
The statute asks for six things. They are grouped here by what they concern, and a notice missing any one of them cannot be acted on.
About the work and the copy. First, identify the copyrighted work that, in your view, is being infringed; where one notice covers several works on the service, representative examples will do. Second, point to the copy you want taken down or blocked, precisely enough that it can be located: for a live channel, the channel name as the player shows it plus the date and time; for on-demand material, its category and the title as listed.
About you. Third, give a postal address and a telephone number, plus an email address where you have one, so the person handling the notice can reach you. Fourth, sign it, by hand on a scanned letter or electronically, as the owner of the right or as someone entitled to act for that owner.
Two statements in your own words. Fifth, declare your good-faith belief that neither the copyright owner, nor an agent acting for the owner, nor the law permits the use you are complaining about. Sixth, confirm the notice is true in every detail and swear, under penalty of perjury, that the exclusive right concerned is yours or that you may lawfully act for whoever holds it.
Material inside a live news or factual broadcast
Much of the line-up is live news and factual television, and a single broadcast can contain footage from many sources. If your material appeared inside another broadcaster’s program, name the channel that aired it and the date and time it aired. We can act on the channel as it is carried; we cannot edit what that broadcaster transmitted.
Handling, step by step
Receipt is acknowledged in the same conversation within 2 business days.
Once all six elements are present, the identified material is removed, or access to it disabled, within 5 business days.
If an element is missing, the reply names it, and those 5 days start again from the day the completed notice arrives.
Counter-notification
Someone whose material was taken down, and who believes it came down through a mistake or the wrong identification, can answer with a counter-notice, sent on WhatsApp or through the contact page. Section 512(g)(3) of the same Act sets what it must hold.
It identifies the material and says where it could be found before it was removed. It gives the sender’s name, address and telephone number, and carries a handwritten or electronic signature. It declares, under penalty of perjury, a good-faith belief that the removal resulted from mistake or misidentification. Finally, it accepts that the federal district court covering the sender’s address has jurisdiction (for a sender outside the United States, any district in which the service provider may be found) and agrees that the person who filed the original notice may serve legal papers on the sender.
Logins used to redistribute
Capturing or rebroadcasting streams breaks the terms of a Vizwriting subscription, and a login used that way is closed with no refund. So is a login that keeps turning up in notices that prove valid.
False or careless notices
Section 512(f) makes a person who knowingly misstates that material infringes, or that it was taken down in error, answerable for the damages that follow. When in doubt about whether a use infringes, consult a lawyer before sending a notice. The promises we do and do not make about the content carried are set out in the Vizwriting disclaimer page.
If a clause on this page needs explaining, ask Vizwriting directly on WhatsApp at +212 606 968 901 at any hour, or write it in the form on the Vizwriting contact page.